Insights

At Out & About Communications, we’re committed helping you grow your business by strengthening your messaging, amplifying visibility and increasing leads.
One way we can drive more traffic and create a higher ROI for your brand is to redesign your website. You only have one chance to make a first impression and your website is often the first place your prospects interface with your brand. It’s very important to position your brand with the right design, copy and strategy to put your best foot forward.
How do you know if it’s time for a web redesign? Here’s a quick rundown of what to know and where to start.
Once a web redesign is on the table, Out & About has a specific website approach and process in place that will ensure every step is being addressed. Let’s take a look.
What is Out & About’s website philosophy?
Your business isn’t cookie cutter, and we believe your website shouldn’t be, either. That’s why every website we create for our clients is custom — not from an off-the-shelf theme. We build around your company goals, vision, target market, and how you want your brand to look in one year, five years, and beyond, then we get to building — from the ground up. (If you’re wondering how much you should be paying for a custom site, we’ve broken it down for you here.)
How do we do this? We rely on three pillars: design, content and marketing strategy.
Design that tells your story
When you think of search engine optimization (SEO), design might not be the first thing that comes to mind, but a well-designed site actually fuels your SEO efforts. That means visitors are going to be compelled to look around, get past the home page and stay on your site longer. Longer visit time means a lower bounce rate that often translates to a higher lead conversion rate.
When designing, it’s important to ensure you’re making the site as easy as possible for end-users to understand your message, navigate pages and respond to key calls to action (CTAs). We design with end-users in mind, considering how it’s going to impact their experience overall.
Content that speaks their language
People are too busy and overwhelmed these days to read a content-heavy site. What they do is scroll and look for headlines. That’s why having effective headlines as well as short and concise content is vital for powerful searches.
In our initial discovery discussion with you, we’ll outline your goals and objectives, and then conduct keyword research to help support them. We’ll then sprinkle those keywords strategically throughout your site to optimize content.
The key here is sprinkle. Gone are the days of stuffing your site with as many keywords as possible. Google’s algorithm is looking for organic content that appeals more to humans than robots. We find the voice of your target market and write the way they would speak and search. We can also help you hone in on words that might be too heavy or ambiguous to your target market and splice them out of your headlines to drive more traffic.
Architecture that stands the test of time
We don’t just build an amazing website for today. We build websites that are relevant and effective for years to come — ones that incorporate a holistic cross-channel marketing strategy to meet the unique needs of each client.
Your website should seamlessly connect with your social media presence, advertisements, collateral, and in-person experience, so by the time your target audience contacts you, there’s no question about your company’s vision, mission, and services. Your website should be a tool to bring them a solution, so they keep coming back to you.
What is Out & About’s website process?
This philosophy might sound really great, but now you might wonder, how we actually accomplish these goals. We have a proven three-step process to get your new site up and running and generating leads!
- Discovery and Design —In this stage, we’ll meet with you to learn your company goals, target market and current needs for the website. After we have a clear understanding, we’ll design wireframes and draft copy with your objectives in mind.
- Build and Test — Once step one is approved, we’ll build and lay out the site with content and images. We then test the site for responsive design across all browsers and devices to ensure compatibility. Pages will be filled up with final SEO-optimized content, meta tag descriptions will be added and we’ll test the site again for overall user experience.
- Launch — We launch your website with Google Analytics hooked up and provide support with any questions and further testing. We launch late at night to ensure little disruption and a more seamless user experience. Ultimately, you own the website. We can hand it off to you to manage or help you with different levels of support as needed.
This is all part of Out & About difference. Your goals are our goals. We operate as an extension of your team and are always a call away. We won’t just hand you a website and say, “good luck.” Together, we’ll map a strategic plan for you and we’re flexible enough to grow as your business grows.
Let’s dazzle your clients together. Contact us to get started.
Why a Fresh Website is Your Company’s Best Investment


Hi there! My name is Kaithleen Apostol and I am Out & About’s digital communications intern for fall.

Out & About is a team composed of bright, talented individuals, and I’m excited to be part of it! I’m a senior at the University of California, San Diego, pursuing my degree in communication. Having grown up alongside San Francisco’s thriving art scene, I’ve been a creative for as long as I can remember. Dabbling in photography, music and writing, I’ve always appreciated the arts. Now that I’m in college, I’ve had a plethora of experiences that have allowed me to explore my passions. I’m a social media maven in love with all things beauty, foodie and nerdy. When I’m not in the office, you can catch me out and about trying new restaurants found on Yelp, exploring Southern California, or building playlists on Spotify.
Meet Our Fall Digital Communications Intern, Kaithleen Apostol

Hi there! My name is Kaithleen Apostol and I am Out & About’s digital communications intern for fall. Out & About is a team composed of bright, talented individuals, and I’m excited to be part of it! I’m a senior at the University of California, San Diego, pursuing my degree in communication. Having grown up alongside San Francisco’s thriving art scene, I’ve been a creative for as long as I can remember. Dabbling in photography, music and writing, I’ve always appreciated the arts. Now that I’m in college, I’ve had a plethora of experiences that have allowed me to explore my passions. I’m a social media maven in love with all things beauty, foodie and nerdy. When I’m not in the office, you can catch me out and about trying new restaurants found on Yelp, exploring Southern California, or building playlists on Spotify.
Meet Our Fall Digital Communications Intern, Kaithleen Apostol
Hi there! My name is Kaithleen Apostol and I am Out & About’s digital communications intern for fall. Out & About is a team composed of bright, talented individuals, and I’m excited to be part of it! I’m a senior at the University of California, San Diego, pursuing my degree in communication. Having grown up alongside San Francisco’s thriving art scene, I’ve been a creative for as long as I can remember. Dabbling in photography, music and writing, I’ve always appreciated the arts. Now that I’m in college, I’ve had a plethora of experiences that have allowed me to explore my passions. I’m a social media maven in love with all things beauty, foodie and nerdy. When I’m not in the office, you can catch me out and about trying new restaurants found on Yelp, exploring Southern California, or building playlists on Spotify.
Meet Our Fall Digital Communications Intern, Kaithleen Apostol

Hello everyone, my name is Drew Lauer. Born and raised in St. Charles, Missouri, I am currently attending Drake University’s School of Business, studying marketing and information systems in Des Moines, IA. In addition to my studies, I enjoy playing on Drake’s Division 1 football team. This summer, I’m excited to be part of the Out & About Communications team as a Digital Communications Intern. This is a perfect opportunity for me to dive into the digital marketing world. I know there is a lot to learn from Lauren Hong and her talented team. I look forward to receiving a hands-on education from such a successful entrepreneurial company down here in sunny San Diego!

Fun facts:
- I am the first Division 1 football player to score a touchdown in China.
- I enjoy listening to new music.
- I also love playing outdoor basketball with my friends.
Meet Our Digital Marketing Intern, Drew Lauer


Hello everyone! My name is Jackson Smith, one of Out & About Communications’ Digital Communications Interns. Currently a senior at the University of Missouri in Kansas City earning my degree in English, I’m excited to join the Out and About Communications family and dive into the world of digital marketing this summer. Last summer, I had a unique opportunity to spend time in Hong Kong learning various business skills with my uncle who is an entrepreneur there. Energized by the lessons I learned, I was eager to build on this experience by spending time learning from another entrepreneur, this time, in the digital marketing industry. I am stoked to have the chance to work and learn from Lauren Hong and her team. Here’s to a fun and productive summer at Out & About Communications!
Fun Facts:
- I am very creative and spend a lot of time writing poetry.
- I really like cars: my dream car is either a Cadillac CTS-V or a Porsche Boxster.
- I once climbed Mount Fuji from the bottom up in a massive rainstorm.
- In San Diego, I am most looking forward to eating as much authentic Mexican food as possible.
Meet Our Digital Marketing Intern, Jackson Smith

Hello everyone! My name is Jackson Smith, one of Out & About Communications’ Digital Communications Interns. Currently a senior at the University of Missouri in Kansas City earning my degree in English, I’m excited to join the Out and About Communications family and dive into the world of digital marketing this summer. Last summer, I had a unique opportunity to spend time in Hong Kong learning various business skills with my uncle who is an entrepreneur there. Energized by the lessons I learned, I was eager to build on this experience by spending time learning from another entrepreneur, this time, in the digital marketing industry. I am stoked to have the chance to work and learn from Lauren Hong and her team. Here’s to a fun and productive summer at Out & About Communications!
Fun Facts:
- I am very creative and spend a lot of time writing poetry.
- I really like cars: my dream car is either a Cadillac CTS-V or a Porsche Boxster.
- I once climbed Mount Fuji from the bottom up in a massive rainstorm.
- In San Diego, I am most looking forward to eating as much authentic Mexican food as possible.
Pleased to meet you - Jackson Smith
Hello everyone! My name is Jackson Smith, one of Out & About Communications’ Digital Communications Interns. Currently a senior at the University of Missouri in Kansas City earning my degree in English, I’m excited to join the Out and About Communications family and dive into the world of digital marketing this summer. Last summer, I had a unique opportunity to spend time in Hong Kong learning various business skills with my uncle who is an entrepreneur there. Energized by the lessons I learned, I was eager to build on this experience by spending time learning from another entrepreneur, this time, in the digital marketing industry. I am stoked to have the chance to work and learn from Lauren Hong and her team. Here’s to a fun and productive summer at Out & About Communications!
Fun Facts:
- I am very creative and spend a lot of time writing poetry.
- I really like cars: my dream car is either a Cadillac CTS-V or a Porsche Boxster.
- I once climbed Mount Fuji from the bottom up in a massive rainstorm.
- In San Diego, I am most looking forward to eating as much authentic Mexican food as possible.